Support Options

SLA

Starter package

£180 

+ VAT \ Per Month
  • Remote and Onsite Support Available
  • 1st 3 Hours Free each month
  • Rolling Monthly Contract
  • General Advice and Guidance Provided

Total Care Network

Enterprise package

£350 

+ VAT \ Per Month
  • Remote and Onsite Support Available
  • Unlimited Support for Network Infrastructure
  • 1st 5 Hours of End User Support Free each month
  • Minimum 12 Month Contract
  • 4 Hour Response Time
  • Monthly Server Health Check
  • Back-Up Management
  • Disaster Recovery Management
  • Business Continuity Advice 

Total Care Complete

Ultimate package

£CALL  


  • Remote and Onsite Support Available
  • Unlimited Support for Network Infrastructure
  • Unlimited Support for End Users
  • Minimum 12 Month Contract
  • 4 Hour Response Time
  • Monthly Server Health Check
  • Back-Up Management
  • Disaster Recovery Management
  • Business Continuity Management